Ombudsman for Financial Services

You also have the option to of referring disputes to the Ombudsman for Financial Services (subject to the scope of the OFS available at http://www.ofs.org.my).

Ombudsman for Financial Services (664393P)
(Formerly known as Financial Mediation Bureau)
14th Floor, Main Block
Menara Takaful Malaysia
No. 4, Jalan Sultan Sulaiman
50000 Kuala Lumpur.

phone/fax: 603-2272 1577